Terms of Use

This website provides general information about Xpress Auto & Diesel, its automotive, diesel, commercial truck, fleet, mobile repair, trailer repair, and heavy-equipment repair services, locations, and ways to contact us or request service. Please use the website lawfully and for its intended informational and contact purposes.

A Contact or Service Request form is a request for Xpress Auto & Diesel to contact you about availability and service needs. Submitting a form does not automatically create a confirmed appointment, guarantee immediate service, or reserve a particular service time.

An appointment or service arrangement is confirmed only when Xpress Auto & Diesel communicates confirmation to you.

Submitting a website form does not authorize Xpress Auto & Diesel to inspect, diagnose, disassemble, repair, maintain, order parts for, perform labor on, or charge for any vehicle, truck, trailer, or equipment.

Authorization for actual services is handled through the applicable estimate, repair authorization, work order, invoice, fleet agreement, purchase order, warranty document, or other written service documentation.

Service descriptions and other website information are general and informational. They are not a final diagnosis, a binding estimate, a guaranteed repair price, a guaranteed completion time, a determination that a particular repair is required, or a guarantee that parts are available.

Inspection and diagnostics may be needed before Xpress Auto & Diesel can determine the appropriate repair, parts, timing, and pricing for a specific vehicle or item of equipment.

Actual inspection, diagnostics, repair, maintenance, parts, labor, and related services are governed by the written documentation applicable to that service. If a signed repair order, estimate, work authorization, fleet agreement, warranty, or other written agreement conflicts with general website information, the specific written agreement governing that repair or service controls.

Additional problems may be discovered during diagnosis or service. Additional work may require customer authorization according to the applicable repair process. Applicable prices, diagnostic charges, labor, parts, taxes, shop supplies, towing, mobile-service charges, and other charges are determined through the actual service process and the applicable written documentation.

Parts availability, diagnostic findings, vehicle or equipment condition, manufacturer information, supplier delays, weather, access, and other circumstances may affect repair timing. The website does not guarantee a completion date.

Any warranty applicable to a particular repair is governed by the written warranty terms provided with that repair, work order, invoice, manufacturer warranty, parts warranty, or applicable program.

Mobile repair availability depends on location, technician availability, the type of repair needed, vehicle or equipment condition, accessibility, safety, weather, and other applicable circumstances. A mobile-service request does not guarantee dispatch or a particular arrival time.

Fleet and commercial services may be governed by separate written agreements, purchase orders, fleet-management requirements, authorization procedures, credit terms, or other arrangements. Where a separate written agreement exists, it controls the applicable service relationship.

Please provide accurate information about the vehicle, truck, trailer, equipment, symptoms, location, and requested service when contacting Xpress Auto & Diesel. Where reasonably possible, remove valuables from vehicles or equipment before leaving them for service.

We work to keep website information accurate and current, but service descriptions, availability, locations, hours, and other information may change. Contact Xpress Auto & Diesel when confirmation is needed.

This website may link to third-party services, including mapping services and other external resources. Those third parties operate independently under their own terms and privacy policies; Xpress Auto & Diesel is not responsible for their content or practices.

To the extent permitted by applicable law, Xpress Auto & Diesel is not responsible for losses arising solely from reliance on general website information or from use of third-party links. This website-use limitation does not replace, limit, or eliminate rights or obligations that may apply to actual repair work under the written service documentation or applicable law.

Our collection and use of information submitted through this website is described in our Privacy Policy.

These Terms of Use are governed by applicable laws of the State of Texas, without regard to conflict-of-law principles.

To confirm service information or request help, contact the Xpress Auto & Diesel location that best serves your needs: Tyler at 903-266-1868, Lindale at 903-858-6515, or Nacogdoches at 936-305-3247.

Xpress Auto & Diesel may update these website Terms from time to time. The current version will be posted on this page.